Source: Valley Partnership 

AZBEX Note: To keep members informed of the operating status of the various planning and development offices, Valley Partnership issued the following list on Monday, March 23rd. The list is current as of March 20th. The group plans to update and add new information as it becomes available.  

Members with questions are asked to contact Valley Partnership President & CEO, Cheryl Lombard. 

Phoenix 

• City offices are open and some staff is on-site, but the City is strongly discouraging in-person submittals. Staff is utilizing alternative work hours to maintain employee and customer health. 
• Digital submittals, requests for information, and access to web services can be conducted through www.phoenix.gov/pdd/onlineservices/electronic-plan-review. 
• Inquiries can be directed to epr.support@phoenix.gov and 602-534-5933. 
• Review timelines are expected to be extended. 

Tempe  

• Community Development is limiting in person contact. 
• Submittals for any divisions, including Planning, Historic Preservation, Signs, Code Enforcement, Plan Review, Private Development Engineering, etc. should be submitted electronically through the City’s online portal. 
• Electronic submittals less than 15MB – main online portal. 
• Electronic submittals 15MB or more – email PermitCenter@tempe.gov to request an LF file transfer email. 
• Bundle documents into a single pdf or bundle by discipline before uploading. The maximum file size allowed is less than 15MB. 

• Inspections will be conducted remotely in as many cases as possible. 

Glendale  

City Hall and other city facility services are currently open and active, but the City is strongly discouraging in-person submittals and directs applicants to online resources. 

Buckeye  

• Community Development is limiting in person contact. 

• Submittals for any divisions including Planning, Historic Preservation, Signs, Code Enforcement, Plan Review, Private Development Engineering, etc. should be submitted electronically through the City’s online portal. 
• Electronic submittals less than 15MB – main online portal. 
• Electronic submittals 15MB or more – email PermitCenter@tempe.gov to request an LF file transfer email. 
• Bundle documents into a single pdf or bundle by discipline before uploading. The maximum file size allowed is less than 15MB. 
• Inspections will be conducted remotely in as many cases as possible. 

• City Hall and other city facility services are currently open and active, but the City is strongly discouraging in-person submittals and directs applicants to online resources. 
• Appointments must be made for picking up or dropping off plans/permits. Access will not be permitted without an appointment. 
• All paper submittals will be quarantined for 48 hours prior to review distribution. 
• In-person Submittals: 
• Strongly preferred that commercial, civil, and residential standard plans as well as all planning applications be submitted via USB rather than with paper copies. 

• The number of USBs should equal the number of copies listed in application guidelines for review distribution. 
• Mailed Submittals: Applications such as solar and sign permits, discovery/due diligence meetings, planning consultation, pre-application conferences, single-lot design reviews, temporary signs, temporary use permits, and zoning verifications can also be submitted via mail to City of Buckeye, Attention: Development Services Department, 530 E. Monroe Avenue, Buckeye, AZ 85326 with USBs and payment. 
• Emailed Submittals: Pool, Fence and Gasline permits can be submitted via email to permitcenter@buckeyeaz.gov with payments taken over the phone. 

Avondale 

• All over-the-counter plan review and permitting is suspended. 

• Online plan submittal is available at www.avondaleaz.gov/government/departments/development-engineering-services/apply-for-a-permit. 
• Conference calls and video conferencing in lieu of in-person meetings. 

Chandler  

As usual, the City requests that applications be made electronically at  https://developmentpermits.chandleraz.gov/clics/Chandler.aspx 

Gilbert  

All municipal buildings are closed. Additional information is pending and will be updated when it becomes available. 

Goodyear  

• City offices are open and staff is on-site. 
• Staff is allowing in-person submittals but encouraging electronic submittals. 
• Review timelines are expected to be extended by an additional three to five days, to a total of approx. 30 days. 

• Inspections are currently unchanged, with the exception of occupied structures and tenant improvements, which are currently being evaluated for customer and city employee safety. 

Mesa  

No information at the moment. 

Queen Creek  

• All development services staff is working from home but available by email and phone. Business hours remain the same (Monday – Thursday from 7 a.m. to 6 p.m.). 

• Regular functions continue to be available through https://aca.accela.com/QC/Default.aspx. 
• Building and Engineering Field Inspections are expected to continue without adjustment. 
• Questions can be directed to: 
• Development Services Administration: Brett Burningham at 480-358-3097, Brett.Burningham@queencreek.org or Sarah Clark at 480-358-3020, Sarah.Clark@queencreek.org 
• Building Safety Division: Michael Williams at 480-358-3009, Michael.Williams@QueenCreek.org 

• Planning Division: Erik Swanson at 480-358-3013, Erik.Swanson@QueenCreek.org 
• Engineering Division: Chris Dovel at 480-358-3067, Chris.Dovel@QueenCreek.org 
• Code Enforcement = Victor Martinez at 480-358-3307, Victor.Martinez@queencreek.org 
• Application check payments: 
• Online payments: Paid as usual online. 

• In-person payments can be placed in the Water Department payment drop box located at Town Hall. Place checks in an envelope and write “Building Safety” “Engineering” or “Planning” on the outside of the envelope. 

Scottsdale  

City offices are open and some staff is on-site, but the City is strongly discouraging in-person submittals. 

Surprise  

• Development services is closed to in-person submittals. 
• Permitting and submittals for all planning review, engineering permits and construction permits will be conducted via email, through developmentservices@surpriseaz.gov. 
• Review times are expected to be extended by six business days. 
• Questions can be directed to luis.lopez@surpriseaz.gov.